Reviews for Alpha Omega Disaster Restoration

• Reviewed By: Shelley R.
• Location: Billings, MT
• February 4th, 2025

• How would you rate your overall experience with Alpha Omega Disaster Restoration
• How was your experience with the first phone call to the company?
• Comment: We are 100% satisfied with the wotk done by them. We had a pipe break in our bathroom which caused a BIG flood! Within 2 hours, the AO (Alpha-Omega) Emergency clean-up crew was here and before I could blink, the crew was in overdrive as they began cleaning up the mess! Their teamwork was incredible! In addition, the project manager was here, providing us with the details of what was going on and a layout of how the process will work. Another huge benefit is they worked directly with our insurance adjuster and saved us many hours of confusion and frustration!!! It was also a great benefit that the project manager was here to answer our questions, and he continued to check in with us throughout the entire process. Everyone did outstanding work! We always felt like we were well taken care of, and they took a lot of our worry away! I would personally like to thank Jared. He must have drawn the short straw, because he had to remove all the damaged flooring. Our house was built in 1941 and there were several layers of flooring that had to be removed, not just the top flooring, which was tile. Jared worked from sun up till sundown and barely took time for lunch! He is a machine! I don’t think I have ever seen anybody work as hard (and smart) as Jared did and do such an outstanding job! Overall, I would recommend them to anyone! THANK YOU to all the crew at Alpha Omega!
• Overall Rating