Alpha Omega Disaster Restoration-The “A-Team”

We lead the way in the disaster restoration industry while making a difference in people’s lives. We are passionate about helping people-it is truly what fuels us to come to work every day!

If you desire to join a family-like team where you will be challenged, where your skills will be developed professionally, where you will experience meaningful rewards both personally and financially, where there is room for advancement and where you could have a long, impactful career, Alpha Omega Disaster Restoration may be for you!

Benefits you will enjoy as a team member include: Medical and Vision Insurance, SIMPLE IRA company match up to 3% and Paid Time Off.

Alpha-Omega Disaster Restoration is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

CAREER OPPORTUNITY

Project Manager - Read Full Requirement

 Job Title: Project Manager Status: Non-Exempt
Department/Group: Operations Travel Required: No
Position Reports to: Operations Manager Position Type: Full-Time
Salaried / Hourly: Hourly: Pay DOE
   

Position Summary / Purpose

Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration services.

Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs and downtime following property damage.

Principle Duties and Responsibilities

  • Exceed established targets for responding to and completing estimates on losses
  • Maintain strategic relationships with vendors and subcontractors
  • Exceed profitability targets on managed projects
  • Plan and execute projects to completion
  • Obtain written contracts and payment terms for projects change orders
  • Maintain efficient and accurate flow of production paperwork from the job site to administration
  • Coordinate resource planning of technicians, laborers and subcontractors with scheduler
  • Maintain market leadership through continuous implementation of state-of-care technology as it pertains to the delivery of our services
  • Coordinate estimates from subcontractors
  • Order materials required for projects and coordinate delivery to job site
  • Ensure and monitor materials usage within budget and scope amount
  • Maintain effective communication with customers and all involved parties – including third-party owners, building engineers, property managers, tenants, etc.
  • Perform property inspections and complete reports
  • Obtain Certified of Completion and COS from customers within twenty-four hours of project completion

Additional Duties and Responsibilities

  • Maintain project files
  • Attend and assist in conducting company meetings
  • Perform production work
  • Perform minor repairs on company equipment and vehicles

Decision Rights and Authority

  • Schedule service vehicles and technicians
  • Manage the budget for projects

Working Relationships and Scope

  • Works with Estimators to review and oversee job estimates
  • Works with Operations Manager in hiring and discharge of production division personnel
  • Coordinates with Marketing for follow-up and job evaluation with customers
  • Coordinates with customer and administration function for timely collection of project payment

Performance Competencies

  • Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one and small group situations.  Adaptable and able to think on his/her feet.  Able to effectively communicate with customers in understandable terms.
  • Written Communication – Writes clear, precise, well organized estimates, proposals and emails. The individual edits work for spelling, uses appropriate vocabulary and has impeccable grammar. Is able to read and interpret written information.
  • Team Building – Achieves cohesion and effective team spirit with peers, subordinates and subcontractors. Sustains a climate characterized by open, honest relationships where differences are constructively resolved rather than ignored, suppressed or denied. Shares credit for accomplishments.
  • Planning & Organizing – Has the ability to see the overall job from start to finish. Knowing the steps to be taken, resources and time required, can effectively create a timeline for the job. Coordinates plans with other managers.
  • Integrity – Iron clad. Does not cut corners.  Puts company interests above self. Earns trust of co-workers.  Is intellectually honest; does not play games.
  • Excellence – Sets high, ‘stretch’ standards of performance. Demonstrates low tolerance for mediocrity.  Sets clear, fair and aggressive goals for self and others, encouraging individual initiative.
  • Customer Focus – Combines empathy for customer’s situation with time and budget constraints to effectively manage and exceed customer’s expectations.
  • Technology – Regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review and forward field activity reporting.

Qualifications – Knowledge, Skills and Abilities

  • Education and Experience

High School diploma or GED plus three (3) to five (5) years of experience managing construction or restoration projects and supervising crews. Associate (2 year) degree or bachelors (4 year) degree in business or construction management preferred. Advanced knowledge of building construction, remodeling or restoration. Understands the relationship between direct labor and profitability.

  • Financial Reports and Budgeting

Understanding of financial reports: Profit & Loss, Balance Sheet, Cash Flow and budgeting.  Ability to review completed job costing, assess performance and identify areas for improvement.

  • Technical skills

Proficient technical skills, experience and certification in the areas of service the company provides.

  • Organizational skills, to include time management, effect in scheduling resources for maximum efficiency and creating work orders and materials to set up employees for successful job completion.
  • Mathematical skills

Adequate math skills.  Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.

  • Negotiation skills

Wins by creating advocates, not enemies, when negotiating.

  • Computer skills

Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel.  Experience with Xactimate software is a plus.

  • Listening skills

Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues and providing timely response.

  • Certificates, Licenses and Registrations

None required for this position.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.  The employee is frequently required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. 

Working Conditions

  • The work of this position is predominantly carried out in a shop or job site environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected.   Employee will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred and mold or other organic growth exists.
  • Noise level in the work environment is moderate to high.

 

Mitigation Technician - Read Full Requirement

 Job Title: Mitigation Technician Status: Non-Exempt
Department/Group: Operations Travel Required: No
Position Reports to: Mitigation Manager Position Type: Full-Time
Salaried / Hourly: Hourly: Rate of pay depends on experience as defined by our Mitigation Technician advancement ladder.
   

Position Summary / Purpose

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of restoration services.

Principle Duties and Responsibilities

  • Effectively perform all restoration services the company offers
    (Note: Compensation levels will reflect the skill level of the Technician. Hourly rate increases as ability to perform water mitigation and mold remediation projects.)
  • Communicate effectively with customers
  • Perform basic equipment maintenance
  • Perform basic vehicle maintenance
  • Inspect completed work
  • Complete technician’s daily log
  • Complete Work Orders
  • Complete appropriate restoration documentation

Additional Duties and Responsibilities

  • Maintain appearance and stock of appropriate tools, materials and supplies for company vehicles
  • Maintain inventory of related supplies

Decision Rights and Authority

  • Determine the sequence of steps to be taken when delivering the company’s services at the customer’s property

Working Relationships and Scope

  • Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers

Performance Competencies

  • Oral Communication – Speaks clearly. Shows respect when addressing customers and superiors.  Able to effectively respond to excited customers.  Adaptable and able to think on his/her feet.
  • Written Communication – Writes clear and accurate job notes and emails. The individual is able to read and interpret written information.  Uses appropriate vocabulary and grammar.
  • Planning & Organizing – Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities. Pays attention to details.
  • Technical – Is appropriately trained and/or certified and effectively performs all production work within the restoration division.
  • Quality – the individual demonstrates accuracy and thoroughness and monitors his / her own work to ensure quality.

Qualifications – Knowledge, Skills and Abilities

  • Education and Experience

High school (or GED) diploma.

  • Mathematical skills

Adequate math skills.  Ability to apply learned techniques to determine appropriate equipment type and number of units.

  • Computer skills

Demonstrates basic proficiency in the use of computers, email and portable devices used to report and record daily activity.

  • Certificates, Licenses and Registrations

Certification in performing appropriate services: Water Mitigation, Mold, etc.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.  The employee is frequently required to stand and walk.  The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 75 pounds.

Working Conditions

  • The work of this position is predominantly carried out on the customer’s property. Employee will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred and mold or other organic growth exists. Daily exposure to the shop where vehicles and equipment are housed and maintained is typical.
  • Noise level in the work environment is usually moderate

Open Position(s)

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